Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
Fear of flying (flying phobia)
We are often asked to prescribe sedative drugs, such as diazepam (Valium), for fear of flying. We have recently agreed a practice policy that we will no longer prescribe these ... [continue] Fear of flying (flying phobia)
Feeling Good Teens app
Free App through the NHS – Relaxing Mind Coaching Download the Feeling Good Teens app from your app store. Click here to find out more information
Flu Vaccinations and Walk Through Clinic Details
For details of Flu vaccinations and dates of walk through clinics here at Tollcross Health Centre please read the following document. Flu Vaccination & Walk Through clinic details
How to register
To join us, first check that you live within our practice boundary. Please note: Current registrations are limited due to high list size. The practice has an agreement will the ... [continue] How to register
Insomnia
What is insomnia? Insomnia simply means difficulty sleeping. Symptoms vary between individuals and include difficulty getting to sleep, difficulty staying asleep or having poor quality sleep. There are lots of ... [continue] Insomnia
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
The following map displays the practice boundary for Gilmore Medical Practice.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
The Feeling Good App
Feeling Good App – To overcome stress, low mood & worry The Feeling Good App contains the evidence based audio programme Feeling Good for Life, which is the new name ... [continue] The Feeling Good App
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
