Gilmore Medical Practice

0131 536 9800

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

Fear of flying (flying phobia)

We are often asked to prescribe sedative drugs, such as diazepam (Valium), for fear of flying. We have recently agreed a practice policy that we will no longer prescribe these ... [continue] Fear of flying (flying phobia)

Feeling Good Teens app

Free App through the NHS – Relaxing Mind Coaching Download the Feeling Good Teens app from your app store. Click here to find out more information

Flu Vaccinations and Walk Through Clinic Details

For details of Flu vaccinations and dates of walk through clinics here at Tollcross Health Centre please read the following document.   Flu Vaccination & Walk Through clinic details  

How to register

To join us, first check that you live within our practice boundary. Please note: Current registrations are limited due to high list size. The practice has an agreement will the ... [continue] How to register


What is insomnia? Insomnia simply means difficulty sleeping. Symptoms vary between individuals and include difficulty getting to sleep, difficulty staying asleep or having poor quality sleep. There are lots of ... [continue] Insomnia

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

The following map displays the practice boundary for Gilmore Medical Practice.


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

The Feeling Good App

Feeling Good App – To overcome stress, low mood & worry The Feeling Good App contains the evidence based audio programme Feeling Good for Life, which is the new name ... [continue] The Feeling Good App

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour