Click on the links to find more information for patients.
Practice boundary
The following map displays the practice boundary for Gilmore Medical Practice.
Disabled access
There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and ... [continue] Disabled access
Parking
There is a free patient car park at the surgery. Please use the touch screen by reception to register your vehicle registration to avoid getting a parking ticket.
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Translation services
Please make reception staff aware that you need a translator for your appointment. We can arrange for an interpretor to attend a pre-booked appointment with you if we have enough ... [continue] Translation services
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Privacy and Data Protection
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy and Data Protection
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Date published: 8th October, 2014
Date last updated: 19th November, 2014
