Suspension of Normal Practice Working Arrangements

From Wednesday 18^th March 2020, the following special measures will be put in place in order reduce the risk of Coronavirus transmission to patients and staff.

• Routine face-to-face GP appointments will be suspended and replaced by telephone consultations wherever possible.  If you need URGENT medical attention please telephone the Practice and a clinician will call you back.
• It is essential that you give a true and accurate reason for your call and symptoms. If this is found to be untrue, any subsequent consultation will be terminated.
• Repeat prescriptions will no longer be collectable from the Practice, but will be sent direct to a nominated pharmacy. Please indicate your pharmacy of choice when ordering prescriptions. Please do not order prescriptions early as these will not be issued. Please use our online ordering system if possible, or post a written request through our letterbox.
• Some nurse appointments may have to be cancelled according to other competing clinical needs over the coming weeks.  Our receptionists will be in touch whenever this is the case.  You should attend any pre-booked nurse appointments as normal unless you are advised not to. You must obviously cancel nurse appointments should you have any of the Coronavirus symptoms described above.
• Medical certificates (“Sick Lines”) will be posted to patients and will no longer be collectable from the Practice.

Coronavirus (COVID-19) Outbreak (more…)