Missed appointments are a significant waste of scarce NHS resources and result in other patients not being able to consult with their practitioner.
If you have been sent this link following a missed appointment this indicates that a record has been kept of your missed attendance. We must inform you that we record the names of patients who repeatedly do not attend telephone/face to face appointments and, should you fail to attend a booked appointment or cancel it sufficiently in advance this will be recorded as a missed appointment. Patients who miss three appointments in a year may be removed from our patient list.
If you think you will be late for your appointment please phone and inform our receptionist as soon as possible. If you have arrived 10 minutes late you may be advised by our receptionist to make another appointment, or if you arrive within the 10 minute slot you may have to wait to be seen.